Refund and Returns Policy

No Refunds. No Returns.

If your order arrives damaged, incorrect, or incomplete please reach out within 5 days from the date of delivery. 

No exceptions after 5 days

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

If an item arrived damaged, please include an image of the damage. 

(Within 5 days from the delivery date)

Additional non-refundable and no exception item(s):

• Downloadable products

To complete your return, we require a receipt or proof of purchase.

Contact us at info.theibfiles@gmail.com for questions related to refunds and returns.